CASE STUDIES
Keyline
Keyline was going through structural changes, they had a new team of Sales Directors and Operations managers at the time I was introduced to them.
Their Regional Director was very people-centric, they wanted to support the new leaders at this level. They also had the challenge of managing the day-to-day alongside their team’s development – no mean feat. With only so much time in the day, he was stretched and wanted to offer external support for the new leadership team to help them to own their new roles and succeed.
The team were attending leadership programmes but hadn’t yet tried coaching. The leadership programme was giving them their blanket learning providing them all with the same theory.
The Regional Director had a great management style, incorporating lots of internal coaching. But the time to do this robustly from a personal development perspective along with managing from a task and role perspective was time-consuming.
I worked with the individuals providing external coaching, giving the individuals awareness around their strengths to be able to consciously use. The coaching sessions gave them focused time to move forward with their goals, they had space to get things off of their chest and then move forward challenging perspectives on their thoughts and ideas and holding them accountable for moving their goals forward.
The sessions allowed them the opportunity to also reflect on what was working for them, which strengths they were optimising and looking for opportunities to stretch them more. I also worked with them on a team level, facilitating sessions to help them learn about each other’s strengths, and how they could use them together to be most effective. Then hold quarterly reviews to focus on their team goals, discuss progress, brainstorming solutions to challenge together and set new action plans for the next quarter.
The result was real progress on their goals, momentum and then in addition they were achieving their goals with energy as the way they were working was optimising their strengths and giving them that buzz as a team.